S&OP Process Automation
Matching vehicle supply to customer demand, without the monthly spreadsheet ritual.
Client
My role
Senior Product Manager
Year
Mar 2019 – Nov 2021
Stack
Categories
The problem
A car-subscription business lives or dies on whether the right vehicles are available when customers want them. Get it wrong in one direction and capital sits idle on a lot; get it wrong in the other and you turn customers away. Doing that planning by hand each cycle does not survive growth.
What I built
- Automated the sales & operations planning cycle instead of rebuilding it in a spreadsheet each period.
- Connected vehicle supply and availability to actual customer demand signals.
- Fed it into the wider supply-chain and logistics automation across the fleet.
The outcome
Supply planning became a system rather than a monthly ritual — part of the lean operations engine behind the subscription fleet.