Utpal DasOCR Digital Fine Handling
2020
OCRAUTOMATION
Scanned police notice in, customer invoice out — with nobody retyping it.
Client
Cluno
My role
Senior Product Manager
Year
May 2020 – Oct 2020
Stack
OCRAutomated invoicing
Categories
OCRAUTOMATION
The problem
A subscription fleet collects traffic fines continuously, and each one arrives as a piece of paper naming the operator rather than the driver. Someone has to read it, identify the vehicle and the customer, and raise an invoice. It is pure manual cost, it scales linearly with the fleet, and every notice that falls through the cracks is money the business simply loses.
What I built
- Used OCR to read the scanned notice instead of having an operator transcribe it.
- Matched the notice to the vehicle and the customer responsible at that date automatically.
- Carried it straight through to a customer invoice, closing the loop end to end.
The outcome
One of the boring, unglamorous processes that quietly caps how large a fleet a lean operations team can run — removed.