Glide Intake — VIN-Scan Vehicle Check-In

    2021
    MOBILE APPOPERATIONS

    Scan a VIN, check the car in — intake in seconds instead of paperwork.

    Client

    Cazoo

    My role

    Senior Product Manager

    Year

    Jun 2021 – Aug 2021

    Stack

    iOSAndroidVIN scanning

    Categories

    MOBILE APPOPERATIONS

    The problem

    Every car arriving at a hub or refurbishment centre has to be checked in and its details confirmed. Done on paper or in a spreadsheet, that is slow, easy to mistype, and invisible to everyone downstream until someone re-keys it — and a mis-typed VIN follows a vehicle through every system it touches afterwards.

    What I built

    • Built a mobile app for intake at the point the car physically arrives, rather than a desk process afterwards.
    • Made VIN scanning the entry point, so the identifier is captured by the camera instead of typed.
    • Confirmed vehicle details on the spot, so discrepancies surface while the car is still in front of you.

    The outcome

    Vehicle intake became a scan rather than a form — feeding clean vehicle identity into the logistics and operations systems downstream.

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